⚠️ This is a placeholder template. Adjust the terms to your actual policy and local consumer law (e.g., EU right of withdrawal) before launch — it is not legal advice.

Refund & Cancellation Policy

Last updated: 10 July 2026 (version 2026-07-10)

1. Cancelling your subscription

You can cancel your subscription at any time from Account Settings. Your plan remains active until the end of the current billing period, after which it will not renew and your account reverts to the free plan.

2. Refunds

[Describe your refund terms. Example: Payments are generally non-refundable except where required by law. If you believe you were charged in error, contact us within [N] days.]

3. EU/EEA right of withdrawal

[If you sell to consumers in the EU/EEA, describe the 14-day right of withdrawal and any exceptions — for example, where the service has started with the customer's consent. Confirm the correct wording with a professional.]

4. Plan changes and proration

When switching plans, any applicable credit from your current plan is shown before you confirm. Upgrades may require an immediate payment for the difference; downgrades take effect according to the terms shown at switch time.

5. How to request a refund

Contact [CONTACT EMAIL] with your account email and payment details. We aim to respond within [N] business days.

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